SMS offers its intermediaries a unique case tracking facility to complement the hugely successful Porthole,
directly linking them into our computerised mortgage processing systems.
It allows intermediaries to transact business on line from AIP to completion along with real time case tracking,
as well as creating a full audit trail.
Intermediaries can now not only see what Solent Mortgage Services teams are doing.
This information in turn is then displayed on the Porthole, so intermediaries can gain access to up-to-the-minute
information as to the progress of their mortgage, in turn saving the intermediary considerable time.
The case tracking system is available on line 24/7 and is just one of the many facilities available on the Porthole.
Case Tracking enhances the close working relationships that SMS have already established with their customers.
A one stop shop for intermediaries, the Porthole provides just about everything our customers need to know with regards
to dealing with SMS and much, much more.