Mortgage networks and packagers to promote TCF website
An influential group of mortgage networks and packagers is set to promote the TCF Info website www.tcfinfo.co.uk to their broker databases to help them meet the December 2008 deadline for embedding TCF into their everyday business. The decision follows a joint meeting which aimed to find ways to spread the TCF message as widely as possible in the light of early FSA indications that many smaller mortgage firms are still struggling with TCF.
Since its launch in June 2006, TCF Info has earned praise from mortgage intermediaries for its range of user-friendly guides, checklists, tips and tools which can be downloaded for free and adapted for business or training purposes. The website currently receives around 18,000 visits a month (up 100 per cent since last October) and has a database of registered brokers who receive email alerts when content is updated. It also issues a quarterly TCF Info newsletter focusing on TCF developments relevant to the mortgage industry. Market research has shown that brokers who use the site feel confident about what they need to do to implement TCF.
Those who have committed to promote TCF to their introducers include: AMPD, Enterprise Group, Intelligent Finance, Mortgage Match Mortgage Next, Premier Mortgage Service, RAMP, Solent Mortgage Services and The Mortgage Alliance.
John Malone, Managing Director of PMS, said: “Whist we have our own compliance department, we recognise that the quality and scope of material available from www.tcfinfo.co.uk complements and adds value to our own services. We already actively encourage all of our intermediaries to check the TCF Info website to make sure they are doing everything required since the March deadline for having MI (Management Information) in place, and will be strengthening this message as we move towards the December deadline. Our hope is that, by helping our brokers to ‘self serve’ to implement TCF, we will help them to get TCF right first time. This must be in everyone’s long-term interests – be they the product provider, distributor or customer.”
Nick Battersby, Compliance Director of RAMP added that “With FSA telephone assessment and possible follow-on visits about to start in earnest our message to brokers is, ‘Go and visit the TCF Info website – it tells you what you need to do, when and – most importantly ‘how’. In particular if you’re struggling with TCF MI it will point you in the right direction by providing checklists which you can self complete.”
Frank Eve, Chairman of the TCF Lender Forum, which developed the TCF Info website, says: “With the TCF Info content now fully scoped – and with December 2008 creeping ever closer – the time is right to take our message via the large packager groups, networks or clubs to the many thousands of brokers who may not have access to compliance guidance. We are conscious that smaller brokers in particular are more likely to need help in implementing the TCF principle due to not having the hours in the day to research and understand what they really need to do and this is where TCF Info can help them.”
TCF Info has recently launched a TCF ‘Self Audit’ checklist designed to help brokers record their overall progress in implementing TCF. Eve points out that completing the Self-Audit will provide brokers not only with an immediate gap analysis of current procedures against requirements under the TCF principle, but it will also provide brokers with MI (Management Information) evidencing their progress with TCF. He also says they will continue to refine and enhance the web content to meet customers’ needs.
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